1 reviews | Active since May 2026
Dangerous Driving by First Help Towing Vehicle in Centurion
On 24 September 2026 at approximately 09:30, I had an extremely disturbing encounter with a First Help Towing vehicle on Hendrik Verwoerd Drive in Centurion.
One of their clearly branded towing vehicles was driving extremely aggressively and, while attempting to get past another vehicle, nearly drove into my car. I was effectively forced off the road in order to avoid a collision.
When I tried to indicate to the driver that his driving was unacceptable, his response was to show me the middle finger and drive off.
What made the situation even more concerning was that the towing vehicle did not have a visible rear number plate, which meant that I was unable to record its registration number.
I understand that towing operators may sometimes be in a hurry to reach an accident scene, and this driver certainly appeared to be in a hurry. However, there is absolutely no justification for endangering other motorists in the process. A company whose business involves dealing with the consequences of road accidents should surely expect its drivers to demonstrate a basic level of responsibility and respect for road safety.
I subsequently emailed First Help Towing directly and provided them with the date, approximate time and location of the incident. I specifically asked them to investigate the matter, identify the driver involved and explain why one of their vehicles was apparently operating without a visible rear registration plate.
Several days have now passed and I have received no response or even an acknowledgement of my complaint.
That is particularly disappointing. The dangerous behaviour of one driver is serious enough, but when a customer or member of the public reports an incident of this nature, I would expect the company concerned to at least acknowledge it and investigate.
This experience unfortunately reinforces the negative perception of parts of the towing industry — that getting to an accident scene takes priority over the safety of other road users.
First Help Towing: I would still appreciate a response. Please investigate which of your vehicles was travelling on Hendrik Verwoerd Drive in Centurion at approximately 09:30 on 24 September 2026, identify the driver concerned, and advise what action has been taken regarding both the driver's conduct and the absence of a visible rear number plate.
Good Morning Werner
Thank you for taking the time to review our service on this platform.
Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately.
We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
Good Morning Werner
Thank you for taking the time to review our service on this platform.
Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately.
We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
