SW
Sue W
1 reviews | Active since Oct 2021
08 Oct 2022, 21:52
Dangerous driving by First Help Tow Truck Drivers
I am shocked at how the First Help Towing drivers drive their vehicles. We live in Albemarle Germiston. About 3 weeks ago on a Friday midday I came from Grey Avenue into Hatfield Avenue and found a First Help Tow Truck in my lane had I been going faster it could have been a head on collision. Today we were travelling on the N3 North and went to get onto the M2 to be met with a First Help Tow Truck driving up the onramp onto the M2 in the wrong direction,. Totally unacceptable. I certainly wont be callingFirst Help if I need to be towed.
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First Help Towing's replyOfficial
10 Oct 2022, 08:18 Dear Sue Wood Thank you for taking the time to review our service on this platform. Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the poor service.
We do apologize for any inconvenience caused Best Wishes First Help Team
We do apologize for any inconvenience caused Best Wishes First Help Team
First Help Towing's reply10 Oct 2022, 08:18
Official
Dear Sue Wood Thank you for taking the time to review our service on this platform. Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the poor service.
We do apologize for any inconvenience caused Best Wishes First Help Team
We do apologize for any inconvenience caused Best Wishes First Help Team