TE
Tertio E
1 reviews | Active since Jan 2014
17 Oct 2024, 14:58
Damaged my transmission, body and parking sensors
Took more than an hour to raise my car and insisted to tow my front wheel drive car from the rear for a 10km distance. I am now stuck with a damaged transmission and it needs to be replaced. They also severely damaged my rear bumper and parking sensors with their harsh chains and my front bumper going over speed humps. Both of which now needs to go to a bodyshop to repair as well. So besides the initial costs of repairs, they added close to another 15k worth of damages because of their poor workmanship. I recommend you stay away from them.
Helpful (0)
Replies (1)0
Replies (1)First Help Towing's replyOfficial
18 Oct 2024, 11:05Good Morning Tertio
Thank you for taking the time to review our service on this platform.
Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately.
We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
Regards
Regards
First Help Towing's reply18 Oct 2024, 11:05
Official
Good Morning Tertio
Thank you for taking the time to review our service on this platform.
Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately.
We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
Regards
Regards
