JC
Jaun-Mari Coetzer
1 reviews | Active since May 2021
28 Nov 2023, 17:28
Choosing their own Autorepair shop
I was in an accident 17/11/2023. Momentum gave Jan permission to tow my vehicle to an authorised Autobody repair shop. My vehicle was towed to Smash Autobody Montana. THEY ARE NOT AN AUTHORISED AUTOREPAIR SHOP FOR MOMENTUM. Now over a week later my vehicle has to be moved and I will have to wait longer for my vehicle. I have to beg for lifts to and from work or spend money, that I do not have, on an Uber.
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Replies (1)JC
Jaun-Mari Coetzer's updateReviewer Update
08 Dec 2023, 10:44Since your driver towed my vehicle to an unauthorized repair shop, repais cannot begin on my vehicle. Ihold you responsible for the delay. Smash Autobody refuses to release my vehicle an Momentm refuses to pay their high storage fees as your driver did not have permission to tow my vehicle there. He spoke to Momentum roadside assist so he knew I am insured with Momentum.
JC
Jaun-Mari Coetzer's update08 Dec 2023, 10:44
Reviewer Update
Since your driver towed my vehicle to an unauthorized repair shop, repais cannot begin on my vehicle. Ihold you responsible for the delay. Smash Autobody refuses to release my vehicle an Momentm refuses to pay their high storage fees as your driver did not have permission to tow my vehicle there. He spoke to Momentum roadside assist so he knew I am insured with Momentum.