JR
Juliet R
1 reviews | Active since Sept 2018
17 Sept 2024, 09:26
******** BEHAVIOUR - WOUTER TOW TRUCK DRIVER
Good day
My nephew was involved in an accident on 04/09/2024 in Helderkruin and his car was towed by Wouter from First Help Towing. Wouter has been in possession of our house keys since that day and he is unresponsive to our all requests. What is the purpose of him holding onto our keys? Please can someone help as this is ridiculous!
Helpful (0)
Replies (1)0
Replies (1)
First Help Towing's replyOfficial
23 Sept 2024, 09:05Good Morning Juliet
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
First Help Towing's reply23 Sept 2024, 09:05
Official
Good Morning Juliet
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.