GM
Gladys M
1 reviews | Active since Jul 2020
26 Oct 2022, 15:01
Bad service
First help and budget insurance are the worst.. I've waited 4 hours for tyre change.. They kept on sending messages that someone was coming to help me.. They send messages with 6 different names. They also got my location wrong
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First Help Towing's replyOfficial
27 Oct 2022, 14:37 Dear Gladys Thank you for taking the time to review our service on this platform. Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the poor service.
We do apologize for any inconvenience caused Best Wishes First Help Team
We do apologize for any inconvenience caused Best Wishes First Help Team
First Help Towing's reply27 Oct 2022, 14:37
Official
Dear Gladys Thank you for taking the time to review our service on this platform. Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the poor service.
We do apologize for any inconvenience caused Best Wishes First Help Team
We do apologize for any inconvenience caused Best Wishes First Help Team