BB
Brandon B
1 reviews | Active since Jul 2024
23 Jul 2024, 09:41
******* and ****s
Was involved with in an accident a couple of weeks ago, we have discussed where the vehicle will be towed to, we agreed that it would be to gobid Centurion as that is where the insurance does the assessment explained by the agent, once everything has settled, I soon discovered that the vehicle was towed to Kempton Park, now I am requesting the invoices to get my car back and the agent is refusing to send them to me.
Helpful (0)
Replies (2)0
Replies (2)BB
Brandon B's updateReviewer Update
25 Jul 2024, 16:35I was involved in an accident on the 11th of July, Driver Themba was on the scene, we got into contact with our insurance, the insurance refused to pay for the towing, not a problem, he then proceeded to send the company name to where he would tow the vehicle, it would have been to GoBid Centurion, he then towed the vehicle through to Kempton Park, how is this acceptable, I was **** to, now I am liable for a R16000 bill, however any request for invoices and references are ignored.
BB
Brandon B's update25 Jul 2024, 16:35
Reviewer Update
I was involved in an accident on the 11th of July, Driver Themba was on the scene, we got into contact with our insurance, the insurance refused to pay for the towing, not a problem, he then proceeded to send the company name to where he would tow the vehicle, it would have been to GoBid Centurion, he then towed the vehicle through to Kempton Park, how is this acceptable, I was **** to, now I am liable for a R16000 bill, however any request for invoices and references are ignored.
First Help Towing's replyOfficial
19 Aug 2024, 16:38Good afternoon Brandon B
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience
Regards
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience
Regards
First Help Towing's reply19 Aug 2024, 16:38
Official
Good afternoon Brandon B
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience
Regards
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience
Regards