AP
Anonymous P
1 reviews | Active since Apr 2023
28 Apr 2023, 18:05
Aggressive Violent Tow Truck
The tow truck driver on 6th street parkhurst this afternoon was an embarassment to your brand. He decided that traffic was to stop and u-turn at the last minute in peak hour congestion during a rain storm. He then proceeded to throw a tantrum when the first two cars went forward and slammed his fist into my driver's side window. He displayed an absolute lack of concern for the safety of other road users coupled with an act of harm. You should insist on a code of ethics and basic decent behaviour for those associated with your brand
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Replies (1)First Help Towing's replyOfficial
02 May 2023, 15:04 Dear Anonymous Profile
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the poor service.
We do apologize for any inconvenience caused
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the poor service.
We do apologize for any inconvenience caused
First Help Towing's reply02 May 2023, 15:04
Official
Dear Anonymous Profile
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the poor service.
We do apologize for any inconvenience caused
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the poor service.
We do apologize for any inconvenience caused
