MM
Maria M
1 reviews | Active since Dec 2014
26 Jul 2025, 23:40
ABSOLUTELY DISGUSTING SERVICE
Absolutely disgusted in their service. Gentleman on the scene was friendly. Once he had the authorization, refused to answer my calls. My insurance was told my vehicle was somewhere. When I went to check, my vehicle wasn't there. They eventually told me it was somewhere else and after hours of complaining I found my vehicle was taken somewhere else where my insurance hadn't approved and I most definitely dont want it there.
They refused to answer my calls and cut me off.
First and most definitely last time I will ever use them again.
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Replies (1)0
Replies (1)First Help Towing's replyOfficial
30 Jul 2025, 09:56Good Morning Maria
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
First Help Towing's reply30 Jul 2025, 09:56
Official
Good Morning Maria
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
Thank you for taking the time to review our service on this platform. Firstly, our apologies for the bad experience that you had encountered. We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately. We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the experience.
