bM
bright M

1 reviews | Active since Apr 2023

06 Apr 2023, 21:06

A Dangerous First for help tow truck driver.

It's on Thursday 6 April 2023 at 4;16pm. We left the office and decided to go fill up fuel at a near by filling station in Germiston by Webber street. On arrival while waiting to take up a bay, A lady reverses on our Jepee and bumps it badly infront. While attending to the accident, a First help tuck pulls up. Number plates 774 FST GP clearly branded. The tow truck driver approaches us, talks to the lady first and demands to know what we are up to. We told him we are waiting for cops to come. He orders us to quickly remove our vehicles as they are interfering with business. We ask him why he is ordering us and who is he? He tells us he works there and wants the cars moved. He goes on to tell the lady who bumped us not to pay us. He repeatedly told us how stupid we are and do not know the rules of the road. He had a fire arm by his waist and kept on fiddling with it and threatened that if the cops come and side with us, there will be smoke all over, Simply put, he was saying he will shoot people. He insulted us and left. How can a **** like that drive a tow truck of such a respectable brand?? If to him owning a fire arm means infringing on other people's rights, then he must know a ******** case of ************ is waiting for him. How can a person display a fire arm in full view of the public? Who invited him to come and be the judge that our car will not be paid for even if we were not wrong. A person with such a mental state must never be allowed to carry a fire arm in public and drive a tow truck that deals with fragile people involved in accidents. Please attend to this matter.

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Replies (1)
First Help Towing
First Help Towing's reply11 Apr 2023, 10:57
Official
 Dear Moyo 

Thank you for taking the time to review our service on this platform.  Firstly, our apologies for the poor service received and the inconvenience caused.  We treat the nature of every complaint as serious and endeavor to resolve the matter appropriately.   We have addressed this issue with Management and we can assure you that they will revert back with detailed feedback pertaining to your complaint. Once again our sincere apologies for the poor service.

We do apologize for any inconvenience caused