You pay it's good, You claim you become a ********!!!

How do this work that I get treated like a ******** for a claim that happened three years ago not even by myself, which I forgot about! The claim has nothing to do with my current claim and its two seperate things. They ask if any members in your household have had policies cancelled and when you answer no, they indirectly imply that you lying because your father had his cancelled. Please define household!!! Is it not people that stays in your house?

To top it off they have accepted my money but now want to do underwriting after they successfully and happily accepted my debits. To want to judge my situation on a previous policy not even held by me blows my mind. First the lady says she will source quotes and provide feedback, now she calls me to say if I had anything to do with a claim three years ago then my claim would be rejected based on dishonesty! So it is not human anymore to forget things!

I am disgruntled at the service I am getting. When you pay it is all good but when you claim you become the ********!!!