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caroline H

1 reviews | Active since Mar 2009

31 Aug 2021, 15:46

YEARLY INCREASE!

overall experience is fine but I am rating this badly. Every single year they send you notification of the premium increase, and every year it is a 25% slamdunk!! I phone every year and they change it to approx 5% increase! Fine, but why do they try and rip you off first?? Not everyone will check these things and assume its ok. I am not impressed with this attitude and it should change. If its 'the system' then change the system % increase to be more in line with cost of living!!

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Replies (1)
1st for Women
1st for Women's reply31 Aug 2021, 16:09
Official
Hi Caroline,

We acknowledge receipt of your complaint. 

Our team will have a look at your profile and contact you with feedback.

Kind Regards,
The 1st for Women Team