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Zama Z

1 reviews | Active since Oct 2015

25 Apr 2017, 08:56

Wrong Debit Date!!!

<p>I just received an sms from my bank saying that First For Woman just debited R778.91. Now this was unsuccessful as i haven't been paid. </p> <p>But what upsets me the most is that i will be charged more fees from the bank for bounced debit order. And another thing that annoys me is that I DID NOT MAKE ANY ARRANGEMENTS FOR THIS!!!!! I simply asked for a qoute as i am changing cars, i did not confirm anything with First For Woman. And worse, i don't event get paid on the 25th.</p> <p> </p> <p>I am so angry as this is not their first time doing this!! Incorrect debit orders!!!</p> <p> </p> <p>I want them to reimuburse my bank fees and also pay for my gas money as i will now have to drive to the bank and request proof of bank charges! This is such an inconvenience and i can assure you that I WILL NO LONGER BE WITH THIS INSURANCE!!!</p>

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Replies (1)
1st for Women
1st for Women's reply25 Apr 2017, 09:02
Official

Thank you for bringing this matter to our attention.

We have escalated to the customer relations team, feedback and resolution will be discussed with you shortly.

Please accept our apologies for the inconvenience caused.

Kind Regards,

The First for Women Team