Hown
Here only when necessary

1 reviews | Active since Nov 2017

10 Nov 2017, 18:43

#WorstForWomen Insurance

First for women has refused to settle my insurance claim because I never got the car inspected at Glasfit and because of that, they can't verify what the condition of the car was after receipt.

Given that this was the purpose of the inspection I have sent them pictures of the day I received the car. In addition I have pictures 2 and five days showing them what they would have wanted to see at inspection but still, no payout? Although I have sent them multiple pictures of the car's condition after receipt showing them that within 2 and five days of having the car, it was still in exceptional condition, they still have not paid. Chris Mbange, the person I spoke to kept citing that people crash cars shortly after getting them for payouts. I tell them no person in my condition and position will do this but they insist. I am eight months pregnant, why would I have reasonably done this? ("First for women" right?) They say "you are our priority" and none of it is true. They have been asking me for pictures to show them how the car was after getting it but they still insist they can't verify. If me, not being able to get settlement in my condition so I can get a car after they settle ASAP because they couldn't verify the condition of a car (of which I have sent them pictures to do) do you think they can't find many more ways not to pay a claim? Ridiculous service after being Abe to deduct premiums from my bank account month after month.

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Replies (1)
1st for Women
1st for Women's reply11 Nov 2017, 06:37
Official

Thank you for your feedback.

We will be in contact to address your concerns.

Regards,

The First for Women team