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mpho M

1 reviews | Active since Oct 2016

03 Oct 2016, 15:19

WORST SERVICE EVERRRRRR!!!!

<p>1ST FOR WOMEN... SO DISAPPOINTED IN THE KIND OF SERVICE YOU HAVE PROVIDED. ALL YOU DID WAS LIE AND NOT GIVE ME THE CORRECT INFORMATION. MY MOM HAS BEEN STUCK IN TOWN FOR 3 HOURS AND ALL YOU DID WAS LIE TO HER SAYING A DRIVER IS COMING TO PICK HER UP. HOE DARE YOU SAY SHE MUST LEAVE HER CAR IN TOWN AND YOU WILL SEND A DRIVER TO PICK HER UP.... WOULD YOU EVER LEAVBE YOUR CAR IN TOWN???? I DONT THINK SOOO!!!</p> <p> </p> <p>CONSTANCE MSIMANG AND ALFRED KGOSANA YOU NEED PROPER TRAINING. NEVER EVER LIE TO A CUSTOMER, HONESTY IS THE BEST POLICY.</p> <p>VERRY DISAPPOINTED!!!1</p>

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Replies (2)
1st for Women
1st for Women's reply03 Oct 2016, 17:59
Official

Thank you for bringing this matter to our attention.

We confirm that the customer relations specialist has been in contact with you as well as the policy holder.

We confirm that the driver is close by and hope that the matter will be resolved shortly.

Please accept our sincere apologies for the inconvenience and frustration caused.

Kind Regards,

The First for Women Team

1st for Women
1st for Women's reply03 Oct 2016, 17:59
Official

Thank you for bringing this matter to our attention.

We confirm that the customer relations specialist has been in contact with you as well as the policy holder.

We confirm that the driver is close by and hope that the matter will be resolved shortly.

Please accept our sincere apologies for the inconvenience and frustration caused.

Kind Regards,

The First for Women Team