SS
Sbonelo S

1 reviews | Active since Aug 2022

31 May 2025, 09:59

Worst service ever, loading debit check mondate again and again even after blocking them with my bank without my permission

The worst insurance ever. January i had informed them i had no car but they still kept the insurance active. Worse i even blocked them from debit on my account, reversed a debit order but they still went loaded a another debit check. And debit my account. Every month they cause me bank charges of 150 for over the past 3 months worse you have to repeat yourself every time. To them and they refuse to refund me... worst service ever

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Replies (1)
1st for Women
1st for Women's reply31 May 2025, 10:03
Official
Good day Sbonelo,

We acknowledge receipt of your complaint and apologize for any inconvenience caused to you. 

Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible. 

Kind regards
The First for Women Team