1 reviews | Active since Mar 2015
WORST SERVICE EVER !
On the 12th of May i had an accident with my car,on the 13th I've submitted a claim. The people phoned me and I was being directed from 1 person to another. The photos and assessment was send as they have requested and than I've received feedback that the car will be collected by the insurance, firstly they said that an assessor will come to asses the car just to call me at 3pm that theh will come and collect the car,but not with any date. On Friday I was intouch with them again but they only rep**** today and yet with another story,they said that they will come and pick up the gearbox just the inform me later via email that they will send someone to collect the parts ( not the car anymore ) On Saturday 25 May, and the garage is only open from Mon-Fri,but why I'm so disappointed in them is they don't keep their word and I've been without a car for almost 2 weeks now
It really cost me a few thousand Rands as I have to hire a car to go to town or to take my son the college as I stay in the rural area and we don't have the luxury to Uber. I will never recommend 1st for women to anyone
We are disappointed to hear about your service experience.
Kindly note that your matter has been escalated to the relevant team to look into.
Kind Regards,
We are disappointed to hear about your service experience.
Kindly note that your matter has been escalated to the relevant team to look into.
Kind Regards,
I'm note sure what your percentage is on how many women clients you have,but on your TV adds,etc it's all about women & I'm a single mom struggling without a car,so your first priority is not about the safety or care about women.
I'm note sure what your percentage is on how many women clients you have,but on your TV adds,etc it's all about women & I'm a single mom struggling without a car,so your first priority is not about the safety or care about women.