LM
Lehlohonolo M

1 reviews | Active since Jun 2019

04 Sept 2019, 13:22

Worst service ever

Would rate First for Women zero if it was possbile. I got stuck on the road and called them at 08:30 and their service provider/ tow truck ony pitched at 14:45. Imagine waiting for 6 hours on the road. When I called them I was told to get my own technician to release the automatic gears so that the vehicle can be towed. How am I expected to get my own technician/ mechanic, when I'm stuck in a foreign town/ area? I'm extremely disappointed and had no choice but to cancel my cover with them. It took BMW 5 mins to assist me. I would really not recommend them to any one. Bad service for a R4500 premium.

0
Replies (2)
1st for Women
1st for Women's reply04 Sept 2019, 13:26
Official
We have received your complaint, we will be in contact during the course of the day.

Kind Regards
The First for Women Team
LM
Lehlohonolo M's update06 Sept 2019, 12:25
Reviewer Update
Good day

May I please be contatced back, my compalint was resolved and I'd just like to confirm somethng, regarding the follow up call I received yestrday.