Worst Service ever!!!

i should have checked Hello Peter before changing my insurance as this is the worst experience I've ever received.

i called in on the 7th of May to register a claim and all went well and i was told to give a third party the claim number so that they can get details from the 3rd party. i did exactly that and the third party phoned and sent from Pillar to post and said they were told the claim had been registered incorrectly.

Had to phone back again and register the claim and was told to give 3rd party claim number to call and give more info and i did. Again 3rd party sent from Pillar to post. i phoned on the 12th and i was told that the person that is dealing with the claim is incorrect and given a new name. i asked to be transferred to the person who didn't pickup and i was told they'd phone me back. They never phoned back .

I called again this morning and got to speak to Daphey Mofamadi who told me that the claim had been registered incorrectly and I needed to re register it to which point I lost it. This can not be the way you treat your customers, the reason i pay over 2000 per month for insurance is for peace of mind but you are not affording me that.

The claim number is ***4/3 can someone who is competent handle this claim please.