Worst service

Hello,<br> <br> I have received the worst service. After taking my car to the assessment centre. I was told by Roxy my consultant, that I would be contacted in 48 hours by the panel beaters. It is now 4 days later excluding the weekend. If I had not pestered the company today nothing would have yet been finalized. I emailed Roxy yesterday the 16th of Feb, and she has still not rep**** to my email. This morning the 17th I called the department in charge of finalizing and was told at 8am that by 10 am I would be called by the panel beaters. At 1pm I had not heard anything. So called again, this time I was told that there was an error on the system and my claim had not been processed. I demanded to speak to a supervisor or manager. I was told that by 1:30pm I would be contacted. By 3 pm, I had and have had enough. I then called again, I called 8 times over 20 minutes before someone answered the phone. I was then told that all managers were in a meeting. After yet again being frustrated I was told I could contact the panel beaters myself, which I did and due to the incompetence of all parties concerned and therefore in my mind First For Women, my car is only being booked in on the 23rd of Feb