YN
Yanga N
1 reviews | Active since Jul 2017
20 Nov 2023, 08:50
Worst experience!!!!!!
This is my very first claim after being with this insurance for years. Worst experience is an understatement, they are ****s and ***********.
My claim has been pending an update for over a week. Everyday I take time to follow up and they keep telling me the same story “your processor is due to give you an update tomorrow” what the hell? Is this some sort of script? Surely!
Helpful (0)
Replies (6)0
Replies (6)
1st for Women's replyOfficial
20 Nov 2023, 08:53Good day
We are disappointed to hear about your service experience.
We are disappointed to hear about your service experience.
Kindly note that your matter has been escalated to the relevant team to look into.
Kind Regards,
The 1st for Women Team
The 1st for Women Team
1st for Women's reply20 Nov 2023, 08:53
Official
Good day
We are disappointed to hear about your service experience.
We are disappointed to hear about your service experience.
Kindly note that your matter has been escalated to the relevant team to look into.
Kind Regards,
The 1st for Women Team
The 1st for Women Team
YN
Yanga N's updateReviewer Update
20 Nov 2023, 12:26Still have not heard back and all they have been doing well is dismiss me.
YN
Yanga N's update20 Nov 2023, 12:26
Reviewer Update
Still have not heard back and all they have been doing well is dismiss me.
1st for Women's replyOfficial
20 Nov 2023, 12:37Our team will contact you before the close of business today.
1st for Women's reply20 Nov 2023, 12:37
Official
Our team will contact you before the close of business today.
YN
Yanga N's updateReviewer Update
20 Nov 2023, 16:4915min before close of business, I decided to take matters into my hands once AGAIN and followed-up with a call. Same story yet again “we are still awaiting for the what what department to finalize and upload the stuff on the system”. This is the same story I have been told since last week. I’m in week two and I’m still being fed the same LIE!!!!!!!
Thanks for proving to me once again what pathetic people you lot are to do business with.
Thanks for proving to me once again what pathetic people you lot are to do business with.
YN
Yanga N's update20 Nov 2023, 16:49
Reviewer Update
15min before close of business, I decided to take matters into my hands once AGAIN and followed-up with a call. Same story yet again “we are still awaiting for the what what department to finalize and upload the stuff on the system”. This is the same story I have been told since last week. I’m in week two and I’m still being fed the same LIE!!!!!!!
Thanks for proving to me once again what pathetic people you lot are to do business with.
Thanks for proving to me once again what pathetic people you lot are to do business with.
YN
Yanga N's updateReviewer Update
21 Nov 2023, 13:00Since you are not willing to assist me. May I kindly ask that I get my car back? I will figure out how to get it fixed myself.
Furthermore, I would like some to please give me a call so that I can begin the cancellation process.
That is all I am asking for now. Please.
Furthermore, I would like some to please give me a call so that I can begin the cancellation process.
That is all I am asking for now. Please.
YN
Yanga N's update21 Nov 2023, 13:00
Reviewer Update
Since you are not willing to assist me. May I kindly ask that I get my car back? I will figure out how to get it fixed myself.
Furthermore, I would like some to please give me a call so that I can begin the cancellation process.
That is all I am asking for now. Please.
Furthermore, I would like some to please give me a call so that I can begin the cancellation process.
That is all I am asking for now. Please.
1st for Women's replyOfficial
27 Nov 2023, 11:15.
1st for Women's reply27 Nov 2023, 11:15
Official
.