NT
Nicky T
1 reviews | Active since Feb 2012
19 Nov 2015, 16:04
worst ever
So You have insurance for emergency s but then they turn around and want kick you when you are down. Asking you to pay money you would never have.... Isn't that why you have insurance so that when your car is damaged you can get it fix within your budget? But no first for women ha ha leaves you hanging with no offer of help or resolution to your situation. Bad service, unfeeling staff management no better than sharks circling a bleeding seal. I curse the thousands of rands i have thrown down the drain in monthly premiums!
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1st for Women's replyOfficial
20 Nov 2015, 11:19Hello nhtaylor,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has attempted to reach you telephonically as well as by way of electronic mail.
We understand that the decision has been reviewed regarding the outcome of the claim and we require an opportunity to discuss the matter with you.
Please accept our apologies for the frustration caused.
Kind Regards,
The First for Women Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has attempted to reach you telephonically as well as by way of electronic mail.
We understand that the decision has been reviewed regarding the outcome of the claim and we require an opportunity to discuss the matter with you.
Please accept our apologies for the frustration caused.
Kind Regards,
The First for Women Team
1st for Women's reply20 Nov 2015, 11:19
Official
Hello nhtaylor,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has attempted to reach you telephonically as well as by way of electronic mail.
We understand that the decision has been reviewed regarding the outcome of the claim and we require an opportunity to discuss the matter with you.
Please accept our apologies for the frustration caused.
Kind Regards,
The First for Women Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has attempted to reach you telephonically as well as by way of electronic mail.
We understand that the decision has been reviewed regarding the outcome of the claim and we require an opportunity to discuss the matter with you.
Please accept our apologies for the frustration caused.
Kind Regards,
The First for Women Team