LB
Lady B

1 reviews | Active since Apr 2019

17 Apr 2019, 10:26

Worst Customer Service Ever

This is the most pathetic customer service ever received. I decided to cancel my policy immediately. I had to wait 6 days to get the results from my claim. And to date no one from FFW called me, I had to call them everytime to get an update on my claim.I had storm damage at my home and when I claim I was informed my claim is rejected as the IBR is not according to standard. What utter nonsense is that.... I had enough of First for Woman. I will not recommend this Company to anyone

0
Replies (2)
1st for Women
1st for Women's reply17 Apr 2019, 10:46
Official
We acknowledge receipt of your complaint.

One of our Customer Relation Specialists will be in contact with you to discuss your concerns.

Kind Regards, 
The First for Women Team
 

LB
Lady B's update17 Apr 2019, 11:43
Reviewer Update
Then I receive a call explaining to me that the *****s on my roof did not come loose because of the storm but because of maintenance. What utter ******* is that and because of the lose *****s they cannot entertain my claim.... First for Women is the Worst Ever!!!!