TK
Tanya K

1 reviews | Active since Dec 2023

22 Dec 2023, 08:28

Worst customer service

Worst insurance company ever. Canceled my insurance with them, they still deducted the amount, they were made aware and refused to speak to me directly as I started working through a broker. They have not yet refunded me and the customer care person was extremely rude. Will never recommend 1FW to anyone.

0
Replies (1)
1st for Women
1st for Women's reply22 Dec 2023, 09:15
Official
Good day

We are disappointed to hear about your service experience. 
 
Kindly note that your matter has been escalated to the relevant team to look into. 
 
Kind Regards,
The 1st for Women Team