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azpoolservices A

1 reviews | Active since May 2016

11 May 2016, 06:39

Worst customer service

<p>Waiting since February for manager to return my call after complained about annual increase. Could not speak to him on the day as he was busy and not available... months later still waiting so now I am to busy to let my monthly instalment go off.</p>

0
Replies (2)
1st for Women
1st for Women's reply11 May 2016, 08:27
Official

Thank you for bringing this matter to our attention.

We sincerely apologise for the lack of service you have experienced. We have requested that the relevant manager ensure that contact is made with you today.

Please accept our apology for the frustration and inconvenience caused.

Kind Regards

The First for Women Team

1st for Women
1st for Women's reply13 May 2016, 07:55
Official

We confirm that several attempts have been made to get hold of you on your cell phone as well as your email address to no avail.

Please respond to the email sent by the manager of our underwriting department; Marc; should you still require assistance with the increase that took place on your premium.

Kind Regards

The First for Women Team