PS
Pravitha S

1 reviews | Active since Jun 2019

07 Sept 2022, 12:18

Worst company - First for women/Akasia autohuse

I had two reviews put up on hellopeter regarding my huge scenario my daughter has been having with first for women and Akasia autohouse.The accident happened on the 15th June 2022 and to date she hasnt received her car as yet putting her into a huge financial strain. She was promised her car on the 15th August which never materalised and then on the 2nd September 2022 which also did not materilaise. Now the ETA is the 19th of September. However after my second review on hellopeter she was asked by akasia autohouse to remove the complain from hellopeter and they will give her a courtesy car to acccomodate her,which was just a filthy lie. When the complain was removed they backed out only to say she must now pay for the courtesy car...So whats the point of having to say they were issuing her with a courtesy car.. This entire ordeal has left us speechless needless to say that i would love people to share this experience on social media so that if you have an insurance with first for women be prepared to experience this nightmare.Three months of a hell ordeal...They dont care about the welfare,inconvenience and the risk of a client. Worst company ever

0
Replies (2)
1st for Women
1st for Women's reply07 Sept 2022, 12:23
Official
We are disappointed to hear about your service experience. 


Kindly note that the matter has been escalated to our claims team, your daughter will be contacted with feedback. 


Kind Regards,

The 1st for Women Team 

PS
Pravitha S's update07 Sept 2022, 12:38
Reviewer Update
I need the matter to be investigated by the false presumption of akasia autohouse.Why did they promise my daughter the courtesy car and insist on her removing the ads on hellopeter and then back out saying she must now pay for the car..Whats the point and the logic...Why didnt they ask her if she was in a position to pay for a courtesy car from the inception...Was this just a catch...