Worst claim experience.

Worst experience we have ever had with a claim. It seems they don't have a proper working system. When you call in you will need to explain to every agent why you calling and about your claim. They don't respond via email, nobody has a direct line. We put in a claim over three weeks ago for a 2010 yaris sedan with full service history that they wrote off for just deployed airbags and they took R10 000 for access which was initially R6000. They claim the car is worth only R36 000 which was only paid today without any form of communication to that effect. No support from their end you on your own.