Worse experience that i have ever received during my claim process

I am very disappointed on the experience i received from the dah i put in a claim till today i am the one constantly calling to make a follow up as not getting any updates, i receive the car on the 14th April and immediately send a confirmation but till today have not received update while still waiting for the access fee retrieval as well .

There is more that i will like to share with the experience during claim that will take more time to type.

For more than 15 years i am with first for women with 13 years without a claim but i have been made fee as if i am a regular claimed.

What i don't like is to also be given false information to say the claim document has been sent to the 3rd party for retrieval while that is not done.