WORLD BEST SERVICE

Item: 1st for Women
Rating: 5

To whom it may concern:

I can not express the greatest gratitude I have for Zandile Simelane from First For Women Repair Department.

This young woman has done nothing but assisted me during the process of having my car fixed. She has gone beyond her means to notify me in every query regarding to my car. Her understanding and sympathy was effortless. She really made me feel like I was the only client and provided top class service. She would call and email me every time. I have lost faith in my insurance and my broker friends for life intermediatries however with service like Zandile’s I genuinely wish all those premiums and broker fees should have gone directly to her.

She is amazing and an Asset to your establishment.

Thank you Zandile Simelane

Helpful (0)

Replies (2)

1st for Women's replyOfficial

21 Sept 2018, 11:30

What an amazing compliment this is for Zandile, we are very happy that she has created such an awesome experience as a client.

We will certainly forward this to her manager.

Kind Regards

The 1st for Women Team

1st for Women's reply21 Sept 2018, 11:30

Official

What an amazing compliment this is for Zandile, we are very happy that she has created such an awesome experience as a client.

We will certainly forward this to her manager.

Kind Regards

The 1st for Women Team

's updateReviewer Update

25 Sept 2018, 14:14

Till today my matter hasnt been resolved? My car is at KIA Northcliff now and was advised by the workshop manager that he says when they did a diagnosis on the car they discovered that there’s a burnt coil and they would have to reprogrammed the ECU. So already there’s additional costs on top of the wiring. Which they have sent to Automagic to revert back to FFW. This would mean they require first for women to approve the costs. If on assessment this was done properly then we wouldn’t have been at this point right now.

's update25 Sept 2018, 14:14

Reviewer Update