NZ
Nompendulo Z

1 reviews | Active since Jan 2012

05 Jul 2016, 11:32

Won't stop unsolicited marketing

<p>I keep receiving sms from first fpr women advertising insurance and loans. In the same sms i am advised to sms STOP to 30697, which i begrudgingly did as i see no reason why i should spend whatever an sms costs to stop an action i never opted in for to begin with. i nonetheless sent the sms and received a message indicating i would be removed from their mailing list but that i might still receive one more message, which i should ignore, I have received 2 messages since i opted out in April and again in May.</p> <p>Please note that a failure to comply with this request constitutes a ******** offense in terms of section 45 of the ECTA and that the continued receipt of unsolicited communications may lead to prosecution. Additionally, I hereby request that you immediately disclose where you obtained my contact details, as per section 45(1) of the ECTA and/or section 22(1) of the POPIA. Failure to respond to this request may also constitute a ******** offense. Try me</p>

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Replies (1)
1st for Women
1st for Women's reply05 Jul 2016, 14:40
Official

We acknowledge receipt of your complaint.

Please accept our sincere apologies for all the frustration and inconvenience caused. Please rest assured that we have immediately escalated the matter to our Marketing team to ensure that your cell phone number is removed from our database for any further future campaigns.

We can certainly understand your frustration in this regard and would never want the matter to go through the extremes mentioned.

Once again, please accept our earnest apology.

Kind Regards

The First for Women Team