MB
Magda B
1 reviews | Active since Feb 2017
29 Nov 2020, 20:07
Women Last Insurance
I will never refer any woman to FFW. After being at least 15 years with FFW (claimed once more than 10 years ago.....) I received a letter stating that my premium will increase with 21% but value will increase with 8% - I were so shocked- in a Covid year FFW feels that they have the right to increase my policy with 21%??? I complained but was phoned back to say they can’t do anything for me because I already received a discount last year!!! Even if I can’t get cheaper insurance I will definitely move because they did not even try to help!!!! Don’t say you treat women good... because you don’t.....it’s just now like all the other A&G insurance companies!!!
Helpful (0)
Replies (2)0
Replies (2)1st for Women's replyOfficial
29 Nov 2020, 21:17Good day Magda,
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will contact you tomorrow.
Kind Regards,
The 1st for Women Team
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will contact you tomorrow.
Kind Regards,
The 1st for Women Team
1st for Women's reply29 Nov 2020, 21:17
Official
Good day Magda,
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will contact you tomorrow.
Kind Regards,
The 1st for Women Team
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will contact you tomorrow.
Kind Regards,
The 1st for Women Team
1st for Women's replyOfficial
07 Dec 2020, 16:32Good day Magda,
Thank you for allowing us the opportunity to assist you.
We trust that you found the resolution offered to your satisfaction.
Regards,
The 1st for Women Team
Thank you for allowing us the opportunity to assist you.
We trust that you found the resolution offered to your satisfaction.
Regards,
The 1st for Women Team
1st for Women's reply07 Dec 2020, 16:32
Official
Good day Magda,
Thank you for allowing us the opportunity to assist you.
We trust that you found the resolution offered to your satisfaction.
Regards,
The 1st for Women Team
Thank you for allowing us the opportunity to assist you.
We trust that you found the resolution offered to your satisfaction.
Regards,
The 1st for Women Team
