JM
Johanna M

1 reviews | Active since Dec 2021

03 Jan 2022, 09:55

Windscreen replacement and unauthorized debit order of R1653

I have not yet received any call from FFW but all what they did so far was to debit my account again on the 31st of December 2021. I decided to call them this morning and the consultant transferred me to the claims department where I had to hold on for a while without any response.

0
Replies (3)
1st for Women
1st for Women's reply03 Jan 2022, 13:21
Official
Hi Johanna,

We acknowledge receipt of your complaint.

Our team will be in contact with you to discuss your concerns, please send us your ID/Policy number. 

Kind Regards,
The 1st for Women Team 
JM
Johanna M's update03 Jan 2022, 14:09
Reviewer Update
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1st for Women
1st for Women's reply03 Jan 2022, 16:57
Official
Thanks,