DP
Darren P
1 reviews | Active since Feb 2014
21 Oct 2020, 11:30
What they don’t understand about canceling a Policy
I submitted a notice of cancellation on 7 October 2020. 2 weeks later no response from the cancellations department however they want to try sell me other products. 4 phone calls this morning alone.
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Replies (2)
1st for Women's replyOfficial
21 Oct 2020, 12:10Hi Darren,
We would like to apologise for the service you have received.
Our team will be in contact with you to assist.
Kind Regards,
The 1st for Women Team
We would like to apologise for the service you have received.
Our team will be in contact with you to assist.
Kind Regards,
The 1st for Women Team
1st for Women's reply21 Oct 2020, 12:10
Official
Hi Darren,
We would like to apologise for the service you have received.
Our team will be in contact with you to assist.
Kind Regards,
The 1st for Women Team
We would like to apologise for the service you have received.
Our team will be in contact with you to assist.
Kind Regards,
The 1st for Women Team
1st for Women's replyOfficial
23 Oct 2020, 15:26Hi Darren,
We confirm that our Customer Relation Specialist tried to make contact with you to discuss the outcome of your complaint.
We were however unable to get hold of you and therefor liaised via email.
We confirm that our Customer Relation Specialist tried to make contact with you to discuss the outcome of your complaint.
We were however unable to get hold of you and therefor liaised via email.
You are welcome to contact us should you wish to discuss the matter further.
Kind Regards,
The 1st for Women Team
The 1st for Women Team
1st for Women's reply23 Oct 2020, 15:26
Official
Hi Darren,
We confirm that our Customer Relation Specialist tried to make contact with you to discuss the outcome of your complaint.
We were however unable to get hold of you and therefor liaised via email.
We confirm that our Customer Relation Specialist tried to make contact with you to discuss the outcome of your complaint.
We were however unable to get hold of you and therefor liaised via email.
You are welcome to contact us should you wish to discuss the matter further.
Kind Regards,
The 1st for Women Team
The 1st for Women Team