ML
Michelle L

1 reviews | Active since Jul 2022

05 Jul 2022, 09:54

Very poor service

Total lack if service. I have been a client for 17 years and every time I have a query, I wait days and nobody bothers to contact. Tjen I have to call the again. I logged two requests with their Dispute Resolution, no acknowledgement!!! I am cancellng my policy with them today as it is clear they do not meet my business!

0
Replies (1)
1st for Women
1st for Women's reply05 Jul 2022, 10:03
Official
Hi Michelle,
 
We are disappointed to hear about your service experience. 

We have escalated your matter to the relevant team to look into. They will be in contact with you.
 
Kind Regards,
The First for Women Team