Very poor service

I sent an enquiry to be quoted on comprehensive car insurance, and I was called back rather quickly. What took me by surprise was the way in which your sales consultant convinced me not to take the policy with your company and rather stay with my current insurer. I felt so bul****, and like my possible sale wasn’t worth your sales consultants time.

I’m appalled how a sales consultant tells you straight up your waisting your time with this quote, and telling me I won’t get better than what I’m paying for. Isn’t that my decision to make

I do hope this call gets listened to by your QA and compliance department. This is definitely not TCF.

I would like feedback on the way in which your sales consultant handled this call.