HJ
Howard J

1 reviews | Active since Apr 2022

27 Nov 2024, 18:29

Very dissapointed

Hi I want to find out why my policy went up with R240, and in this month you supposed to review me, is this a money making scheme? If this is so than my premium goes back to where it was. It means my review is going to be useless. You dont even warn me or send a message you just do what you like, us clients is always wrong. If you cant help me than i would like to say goodbye to you guys after 5 and half years. Thank you

0
Replies (8)
1st for Women
1st for Women's reply27 Nov 2024, 18:32
Official
Hi Howard, 
 
We are disappointed to hear about your service experience. 
 
Kindly note that your matter has been escalated to the relevant team to look into. 
 
Kind Regards,

The 1st for Women Team 

HJ
Howard J's update27 Nov 2024, 18:37
Reviewer Update
What did you respond?? I need a respond
HJ
Howard J's update27 Nov 2024, 19:29
Reviewer Update
Thank you
HJ
Howard J's update28 Nov 2024, 10:13
Reviewer Update
GOOD DAY
IVE SPOKEN TO SOME CONSULTANTS REGARDING MY POLICY. THEY SAID THEY GOING TO SEND ME CANCELLATION FORM FOR BOTH MY POLICIES AM STILL WAITING CAN SOMEONE PLEASE ASSIST ME.
1st for Women
1st for Women's reply28 Nov 2024, 15:18
Official
Hi Howard

Please note that we have resent the cancellation letters for both policies.

Kind regards,

The 1st For Women Team
HJ
Howard J's update28 Nov 2024, 15:41
Reviewer Update
Ja and i need my money you took for my comprehensive cover that you deducted yesterday on th 27th of November 2024 , coz the letters shows my cover ends 1st of december.
1st for Women
1st for Women's reply28 Nov 2024, 16:13
Official
Noted, it has been escalated to our refunds department.

Kind regards,

The 1st For Women Team 
HJ
Howard J's update28 Nov 2024, 16:19
Reviewer Update
Thank you