MH
Melissa H

1 reviews | Active since Aug 2015

19 Aug 2015, 14:41

Very Dissapointed

I had an accident 2.5 weeks ago where I was driving to my boyfriend. The road was wet an it was late(you pay extra to drive at night).I lost control of my car and hit a curb. Long story short my car is a right off (still cant believe it) and the company now wants to enforce a condition they call a \Reasonable Request". This gives them the RIGHT to ask for my bank statements"

0
Replies (1)
1st for Women
1st for Women's reply19 Aug 2015, 16:50
Official
Hello Melizza,

Thank you for bringing this matter to our attention.

We have in the interim escalated the matter to the Customer Relations Specialist to intervene on your behalf.

We certainly acknowledge the concerns raised, however the Insurer will request information in order to validate the claim.

We will look into the requests and extend our sincere apologies for all the inconvenience caused.

Kind Regards,

The First for Women