RL
Russel L

1 reviews | Active since May 2016

20 Oct 2016, 13:03

Very delayed process

<p>Sending on behalf of my wife, logged a claim on the 10-10-2016, up till now not resolved keep getting handed over to different people.</p>

0
Replies (2)
1st for Women
1st for Women's reply20 Oct 2016, 14:55
Official

We acknowledge receipt of your complaint.

As discussed with one of our Customer Relation Specialists, we are really sorry to learn about your frustration. We have arranged with the claims brand to make contact with you by no later than close of business today. We will also investigate any/all service failures and address it on an internal basis.

Please accept our humble apologies for the inconvenience caused.

Kind Regards,
The First for Women Team.

1st for Women
1st for Women's reply20 Oct 2016, 14:55
Official

We acknowledge receipt of your complaint.

As discussed with one of our Customer Relation Specialists, we are really sorry to learn about your frustration. We have arranged with the claims brand to make contact with you by no later than close of business today. We will also investigate any/all service failures and address it on an internal basis.

Please accept our humble apologies for the inconvenience caused.

Kind Regards,
The First for Women Team.