1 reviews | Active since Jan 2018
Very bad service
It has been a month now that i constantly send emails and leave messages on the website regarding my date of birth that is incorrect. The email address given comes back - so how am i suppose to report this - and why on earth is my date of birth incorrect after i have been with FFW for more than 10 years and why now - all the previous documents i have is correct. But surely when it comes to pay out this is a way out? Really i think i need to look at other insurance companies - this is the worst service i ever expierenced.
We acknowledge receipt of your complaint and apologise for the unnecessary frustration this has caused.
We will be in contact with you to resolve the matter.
Kind Regards,
The First for Women Team.
We acknowledge receipt of your complaint and apologise for the unnecessary frustration this has caused.
We will be in contact with you to resolve the matter.
Kind Regards,
The First for Women Team.
Update:
As discussed with our Customer Relation Specialist, we are giving attention to the error that is currently reflecting on your web page. We will provide you with feedback soonest.
Kind Regards,
The First for Women Team.
Update:
As discussed with our Customer Relation Specialist, we are giving attention to the error that is currently reflecting on your web page. We will provide you with feedback soonest.
Kind Regards,
The First for Women Team.