NS
Nompilo S

1 reviews | Active since Feb 2026

13 Mar 2026, 15:56

Vehicle written off and repaired again.

Hello, I had an accident on the 31st of January, Upon feedback my car was declared a write off. I called again to enquire and they told me the same thing again that my vehicle is written off, Then suddenly my car was going to get repaired, I didn’t understand how a vehicle can go from write off to repair. Renew-it repairers called me today to let me know my vehicle is ready. I waited while they were doing finishing touches. The problem started when I had to receive the car. It did not start at all. Which implicates the damage on the vehicle was indeed a write off. I’m saddened by this because it means if I had to take the vehicle it’s going to start giving continuous problems. Since it didn’t pass mechanic.

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Replies (1)
1st for Women
1st for Women's reply13 Mar 2026, 15:59
Official
Hello Nompilo,


We are sorry to hear this. 


We apologize for the service received and for any inconvenience caused.


Please note your matter has been escalated to our claims team, they will contact you with feedback.


Kind regards, 
The first for women team.