SE
Shamilla E

1 reviews | Active since May 2015

20 Feb 2018, 16:24

VAP NO VALUE AFTER ALL

Dont waste your time even considering value added products through first for women. I took scratch and dent cover, they say your premium remains constant... but it doesnt. Their premium increases are about 40%. Then when u submit a claim, you are unable to change panel beaters coz management says so. I had a tiny, I mean tiny scratch on my rear bumper which I thought I'd use, the quote comes to just over R4k, then they tell me I have to pay R1700... when I asked to try and get an alternate quote, they say no... what absolute *******, when I ask why, they say coz management says so... an absolutel ******* and a waste of time...

0
Replies (2)
1st for Women
1st for Women's reply20 Feb 2018, 17:46
Official

We acknowledge receipt of your complaint.

We will be in contact with you during office hours to discuss your concerns.

Kind Regards,
The First for Women Team.

1st for Women
1st for Women's reply28 Feb 2018, 09:01
Official

Update:

One of our Customer Relation Specialists attempted to contact you without success and messages was left on your voice mail. We have also corresponded to you in writing and will appreciate it if you will be in contact with us to conclude the matter.

We are looking forward to hear from you.

Kind Regards,
The First for Women Team.