1 reviews | Active since May 2016
Utter disgusting service
<p>On 20 January 2014, i had requested a quotation from this company to insure a car i was planning to buy. Instead of sending a quotation, First for Women , a debit order of R1589 was deducted from my bank account. When i phoned your call centre i was given this policy number***. I want my money back. Its been over 2 years now. Still my money has not been returned to me. What puzzels me is that, u guys want a letter from the bank stating that i was never granted the financing of the vehicle i wanted to buy. Where the **** i am going to get that letter from? All i ever requested from you ********* was a quotation to insure a car that i wanted to purchase not a car that i already had in my possession. All i want is my money back, i dont have a letter from a bank stating that my vehicle financing was declined, and thers no way i will have this letter. You will just have to find a way to refund me my money that you guys took from me **********ly. Utter disgusting *********</p>
Thank you for bringing this matter to our attention.
Based on your explanation that you have not taken delivery of the vehicle at all; it would only be fair to refund your premium. We have therefore requested a refund for the amount that was received.
Please be advised that the refund will be avilable in your account within 3 - 5 working days.
Trust that you will find the above in order.
Kind Regards
The First for Women Team
Thank you for bringing this matter to our attention.
Based on your explanation that you have not taken delivery of the vehicle at all; it would only be fair to refund your premium. We have therefore requested a refund for the amount that was received.
Please be advised that the refund will be avilable in your account within 3 - 5 working days.
Trust that you will find the above in order.
Kind Regards
The First for Women Team
