Unfair treatment

I have been retrenched recently and informed 1st for women that i was retrenched. They said that I do not qualify for the retrenchement benefit as I already used it once thaf was 5 years ago so why were i paying for the benefit if i do not qualify and how can a person only claim once. I will rather cancel everything and take all my policies to outaurance after being with 1st for women over 12 years without claiming. Shame on you 1st for women