1 reviews | Active since Aug 2014
********* service delivery
<p>My car was in an accident on the 31 July 2016. My insurance company First for Women advised I do the claim via them and they would claim via the 3rd party who drove into me. My car has taken almost a month to fix and now the repairer company will not release my vehicle to me. I feel I am not being treated fairly as customer. I asked the legal department manager to call me but still no contact has been made and I need my car.</p>
Thank you for bringing this matter to our attention.
We confirm that the customer relations specialist has been in contact with you to discuss the process.
The matter is however under investigation due to the inconsistencies raised.
Feedback will be provided and we extend our apologies to you for the inconvenience caused.
Kind Regards,
The First for Women Team
Thank you for bringing this matter to our attention.
We confirm that the customer relations specialist has been in contact with you to discuss the process.
The matter is however under investigation due to the inconsistencies raised.
Feedback will be provided and we extend our apologies to you for the inconvenience caused.
Kind Regards,
The First for Women Team