1 reviews | Active since Jul 2015
Unauthorized Debiting
<p>My wife has canceled all her policy with First for Women for receiving bad service almost a year ago via the phone, and found out know that she has been secretly debited the whole time until now, and now they claim there was never a requist to cancel.</p> <p>I request that they send me all the phone recordings of the conversations with FFW. This is redicioules. Its a trick they tried using to rob her. </p>
We acknowledge receipt of your complaint.
We will investigate on our side and trace the cancellation request of the policy. The quality of customer service offered to our clients is a crucial aspect of our business that we take very seriously.
We will provide feedback as soon as possible once this has been resolved
We do apologise for the inconvenience caused.
Kind regards
The First For Women Team
We acknowledge receipt of your complaint.
We will investigate on our side and trace the cancellation request of the policy. The quality of customer service offered to our clients is a crucial aspect of our business that we take very seriously.
We will provide feedback as soon as possible once this has been resolved
We do apologise for the inconvenience caused.
Kind regards
The First For Women Team