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lizemariilubbe L

1 reviews | Active since May 2016

04 Nov 2019, 07:33

unauthorized debit order??

Debit order that has gone off this morning after I have not signed any paperwork or contract, and cancelled over the phone a few days after starting the telephonic application last week, because I cannot afford it as of this moment, but rather in the near future possibly because I am still a student. Now I have to wait and see the extra bank costs of reversing the debit order, and hoping that someone responds to my e-mail so that the debit orders can be stopped.

0
Replies (1)
1st for Women
1st for Women's reply04 Nov 2019, 08:04
Official
Hi Lize-Mari, 

We would like to apologise for any inconvenience we may have caused, and would like to look into your matter.

Please send us a private message with your ID number in order to escalate your complaint to our team.

Kind Regards, 
The 1st for Women Team