HM
Heather M

1 reviews | Active since Mar 2009

15 Jan 2024, 16:41

Unauthorised Credit Check

I completed the online form for a QUOTE (no obligation), and your holding company took the "initiative" to run an unauthorised credit check. I'm fairly sure that this contravenes both data privacy and consumer protection laws. Based on this I will NOT be taking insurance out with your company.

0
Replies (2)
1st for Women
1st for Women's reply15 Jan 2024, 16:58
Official
Good day Heather

We are disappointed to hear about your service experience. 
 
Kindly note that your matter has been escalated to the relevant team to look into. 
 
Kind Regards,
The 1st for Women Team 
1st for Women
1st for Women's reply15 Jan 2024, 16:58
Official
Hello Heather,
 
We are sorry to hear about your experience.
 
Kind regards,
First For Women Team