Unacceptable Service

<p>Well I was involved in an accident last year march till to date my insurance has not assisted me with recovering my claim amount from the accident . I’ve been trying to contact the claims department from last year without out a response I keep on receiving emails that are honestly not helping with anything . This company called 1st for women is really not helping me out with my claim , they first increased my premiums without notifying me and after the accident they increased it again . I mean all I’m asking for is feedback that’s all . The agent that is dealing with my matter has not even given me a call , the attorneys were meant to call me but they haven’t as yet . It’s been two weeks just waiting for feedback . I am really fed up with this company as well as they service , they have been delaying my matter for a year now . I would never recommend this company to anyone because they are not meeting customer requirements . I was involved in an accident that was not my fault they bumped into my car at a robot , I paid a lot of cash to have my car fixed now I am waiting for my claim to be processed for over a year just to recover excess money , I’ve been very patient with them now I have reached the boiling point stage . After this I will definitely change my insurance the services is pathetic and they never give me feedback .</p> <p> </p>