KB
Kgaugelo B
1 reviews | Active since Mar 2018
02 Dec 2024, 12:42
****ty insurance company
1st for women is a ****ty insurance company, I'm not a member, but the treatment is f**k** up. I claimed Thursday morning as a third-party customer it's Monday they still have not responded. I phoned again today and I have been on a phone for 30 minutes trying to get a claims department time wasted now for no f****** reason.........
Helpful (0)
Replies (5)0
Replies (5)
1st for Women's replyOfficial
02 Dec 2024, 13:16Hi Kgaugelo
We acknowledge the receipt of your complaint.
Please note that we have escalated the matter to the relevant department.
Kind regards,
The 1st For Women Team
Kind regards,
The 1st For Women Team
1st for Women's reply02 Dec 2024, 13:16
Official
Hi Kgaugelo
We acknowledge the receipt of your complaint.
Please note that we have escalated the matter to the relevant department.
Kind regards,
The 1st For Women Team
Kind regards,
The 1st For Women Team
KB
Kgaugelo B's updateReviewer Update
02 Dec 2024, 13:22That is BS how do you escalate a matter without any information provided, that shows how f***** the company is. You not escalating nothing because you have no information at all.
KB
Kgaugelo B's update02 Dec 2024, 13:22
Reviewer Update
That is BS how do you escalate a matter without any information provided, that shows how f***** the company is. You not escalating nothing because you have no information at all.
1st for Women's replyOfficial
02 Dec 2024, 13:34Hi Kgaugelo
Kindly note that we need the client's claim number in order for us to assist you further.
Kind regards,
The 1st For Women Team
Kindly note that we need the client's claim number in order for us to assist you further.
Kind regards,
The 1st For Women Team
1st for Women's reply02 Dec 2024, 13:34
Official
Hi Kgaugelo
Kindly note that we need the client's claim number in order for us to assist you further.
Kind regards,
The 1st For Women Team
Kindly note that we need the client's claim number in order for us to assist you further.
Kind regards,
The 1st For Women Team
KB
Kgaugelo B's updateReviewer Update
02 Dec 2024, 13:39But ya'll said you escalated the matter, when were you going to as for the claim number?
Claim number: ***
Claim number: ***
KB
Kgaugelo B's update02 Dec 2024, 13:39
Reviewer Update
But ya'll said you escalated the matter, when were you going to as for the claim number?
Claim number: ***
Claim number: ***
1st for Women's replyOfficial
02 Dec 2024, 13:53Apologies for that and thank you for the claim number.
Kind regards,
The 1st For Women Team
Kind regards,
The 1st For Women Team
1st for Women's reply02 Dec 2024, 13:53
Official
Apologies for that and thank you for the claim number.
Kind regards,
The 1st For Women Team
Kind regards,
The 1st For Women Team