KG
Kgothatso G
1 reviews | Active since Oct 2021
26 Feb 2024, 10:08
Two unauthorised debits
It’s about a month now 1st for women is taking me back and forth regarding my refund and today I wake up to another deduction that I cannot reverse from then after now putting the cover on hold .I am so angry because I have not received my refund on the other debit and now they have the nerve to deduct again .tried calling this morning and they hanged up on me 😡
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Replies (8)0
Replies (8)
1st for Women's replyOfficial
26 Feb 2024, 10:17Good day
We are disappointed to hear about your service experience. Kindly note that your matter has been escalated to the relevant team to look into. Kind Regards,
The 1st for Women Team
We are disappointed to hear about your service experience. Kindly note that your matter has been escalated to the relevant team to look into. Kind Regards,
The 1st for Women Team
1st for Women's reply26 Feb 2024, 10:17
Official
Good day
We are disappointed to hear about your service experience. Kindly note that your matter has been escalated to the relevant team to look into. Kind Regards,
The 1st for Women Team
We are disappointed to hear about your service experience. Kindly note that your matter has been escalated to the relevant team to look into. Kind Regards,
The 1st for Women Team
KG
Kgothatso G's updateReviewer Update
26 Feb 2024, 10:27I WANT MY MONEY 😡😡😡😡
KG
Kgothatso G's update26 Feb 2024, 10:27
Reviewer Update
I WANT MY MONEY 😡😡😡😡
1st for Women's replyOfficial
26 Feb 2024, 10:34Our team will be in touch with you to assist further.
1st for Women's reply26 Feb 2024, 10:34
Official
Our team will be in touch with you to assist further.
KG
Kgothatso G's updateReviewer Update
26 Feb 2024, 10:38Your team has never called me ,I am that one that always call and they have never solved the problem for me.
KG
Kgothatso G's update26 Feb 2024, 10:38
Reviewer Update
Your team has never called me ,I am that one that always call and they have never solved the problem for me.
1st for Women's replyOfficial
26 Feb 2024, 10:45Please be advised that we have escalated your matter to the relevant department, our team will be in touch with you to assist.
1st for Women's reply26 Feb 2024, 10:45
Official
Please be advised that we have escalated your matter to the relevant department, our team will be in touch with you to assist.
KG
Kgothatso G's updateReviewer Update
26 Feb 2024, 10:56I just received an email now that shows I only cancelled my insurance today which is not true but anywho that’s not what I’m worried about.can we talk about my refunds .
KG
Kgothatso G's update26 Feb 2024, 10:56
Reviewer Update
I just received an email now that shows I only cancelled my insurance today which is not true but anywho that’s not what I’m worried about.can we talk about my refunds .
KG
Kgothatso G's updateReviewer Update
26 Feb 2024, 10:58You can listen to my records and see how long I have been calling regarding this matter.I’m tired also to explain myself over and over again
KG
Kgothatso G's update26 Feb 2024, 10:58
Reviewer Update
You can listen to my records and see how long I have been calling regarding this matter.I’m tired also to explain myself over and over again
1st for Women's replyOfficial
26 Feb 2024, 10:59Please be advised that our team will be in touch with you to assist with the refunds.
1st for Women's reply26 Feb 2024, 10:59
Official
Please be advised that our team will be in touch with you to assist with the refunds.